The French cellist Astrig Siranossian was refused boarding for her instrument on a Paris-Berlin flight, despite booking a seat for it

Astrig-Siranossian-2024-photo-by-Neda-Navaee-03

Cellist Astrig Siranossian © Neda Navaee

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French cellist Astrig Siranossian was due to fly with Transavia Airline from the Paris Orly Airport, France, to Berlin, Germany, on 31 March. Despite having purchased an extra cain baggage seat for it, she was denied boarding with her 1756 Gennaro Gagliano cello.

Siranossian had made the booking ten days earlier via phone call, providing the cello’s exact measurements to avoid future problems, as the newer dimension restriction of 75x75x45 cm is otherwise insufficient for the instrument. At the boarding gate, however, she was instructed to instead put her cello in the hold.

‘It is of course not an option, not only for such a precious cello but for any instrument, considering the very high risks of damage and the lack of insurance coverage in such a situation,’ Siranossian wrote on social media.

After speaking with all concerned parties and seeking an alternative solution, a favourable outcome was reached:

‘I was fortunate to come across a team of music lovers who granted me the “grace” to board with my instrument. They clearly observed that a cello fits without any issues in a seat,’ said Siranossian. ‘While hoping that the dimensions for extra seats will be reviewed upward very soon, I warmly advise to all my fellow cellists to avoid this airline unless you love stressful experiences…’

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